First Capital Connect Train Disruptions – Request for Compensation

January 21st, 20104:33 pm @ Kemi

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First Capital Connect Train Disruptions – Request for Compensation

Lots of people have complained to me about the chaotic train services from Herne Hill, Tulse Hill and Loughborough Junction stations.

I used to regularly take the train from Herne Hill into central London but had to stop because of
- the non-existent service at the weekend
– the shortage of carriages from the station which meant that several times I was unable to catch a train into work because it was too crowded.

The chaos during the snowy weather in December and January was the last straw and I now make the longer journey to Brixton tube station which is further away but more reliable.
Members of the Conservative Shadow Transport Team are working on this First Capital Connect issue too and an early day motion about First Capital Connect has been signed by 16 Conservative MPs, This morning I sent a letter to the Chief Executive of First Capital Connect (FCC), Mary Grant, requesting a refund for everyone who used the service during these months and not just Thameslink/FCC season ticket holders.

Those of us who buy travel cards because we are continuing our journey after the FCC service, but who rely on the service to get us there from Herne Hill, Tulse Hill and Loughborough Junction stations – should not be denied compensation simply because we buy a travel card. We rely on that service too, suffered the same inconvenience and deserve the same compensation.

Click here to read the letter I sent to Ms. Grant